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Terms of Service

Last updated: July 5, 2025

1. Acceptance of Terms

By accessing or using UIP services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Service

UIP (Universal Identity Protocol) provides biometric-based identity verification and authentication services through mobile applications and web platforms.

Our services include:

  • Biometric identity verification
  • Passwordless authentication
  • Digital document signing
  • Age verification
  • Secure messaging

3. User Requirements

To use UIP services, you must:

  • Be at least 18 years old or have parental consent
  • Provide accurate and complete information
  • Complete identity verification with government-issued documents
  • Maintain the security of your device and biometric data

4. Acceptable Use

You agree not to:

  • Use false or misleading information
  • Attempt to circumvent security measures
  • Share your account or biometric access
  • Use the service for illegal activities
  • Interfere with the service's operation
  • Reverse engineer our software

5. Identity Verification

UIP requires government-issued identity verification through our partner Veriff. By using our services, you consent to:

  • Document verification checks
  • Live biometric verification
  • Periodic re-verification as required
  • Cross-referencing with government databases

6. Service Availability

While we strive for 24/7 availability, UIP services may be temporarily unavailable due to maintenance, updates, or technical issues. We do not guarantee uninterrupted service.

7. Fees and Payments

UIP services are free for individual users. Business and enterprise users may incur fees as outlined in separate agreements.

8. Intellectual Property

UIP and related technologies are protected by intellectual property laws. You may not copy, modify, or redistribute our software or content without permission.

9. Limitation of Liability

UIP provides services "as is" without warranties. We are not liable for indirect, incidental, or consequential damages arising from your use of our services.

10. Termination

We may terminate or suspend your account at any time for violation of these terms. You may delete your account at any time through the mobile application.

11. Governing Law

These terms are governed by the laws of [Jurisdiction to be determined]. Any disputes will be resolved through binding arbitration.

12. Changes to Terms

We may update these terms periodically. Continued use of UIP services constitutes acceptance of updated terms.

13. Contact Information

For questions about these terms, contact us at:

Email: legal@uip.id

Address: UIP Legal Department, [Address to be determined]